Privacy Policy

1. Introduction

Synthetic Brain ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") published on the App Store.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

How our website (synthetic-brain.com) uses cookies and similar technologies is covered in the Cookie Policy in section 14.

2. Information We Collect

2.1 Information You Provide Directly

• Account information (email address, username)
• Profile information you choose to provide
• Content you create, upload, or share through the App
• Communications with us (support requests, feedback)

2.2 Information Collected Automatically

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent in the App, crash reports)
• Log data (IP address, access times, pages viewed)
• Location data (if you grant permission)

2.3 Information from Third Parties

• App Store analytics and crash reporting data
• Social media information (if you choose to connect social accounts)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App and services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Personalize your experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With third-party vendors who assist in operating our App
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales
• Safety and security: To protect users and prevent fraud

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We use industry-standard encryption for data transmission and storage, and regularly review our security practices to ensure they meet current standards.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

We may use third-party analytics services to help us understand how our App is used. These services may collect information about your use of our App and other websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted in the App.

12. Compliance with App Store Guidelines

This Privacy Policy complies with Apple's App Store Review Guidelines and requirements for privacy disclosure. We are committed to maintaining transparency about our data practices and ensuring user privacy is protected.

Our App follows Apple's privacy best practices and does not collect unnecessary personal information. We only collect data that is essential for providing our services and improving user experience.

13. Account Deletion

You have the right to request the deletion of your account and all associated personal data at any time. To request account deletion, please send an email to humans@synthetic-brain.com with the subject line "Account Deletion Request".

In your request, please include the email address associated with your account so we can locate and process your request. We will respond to your request within 30 days and confirm once your account and data have been deleted.

Please note that some information may be retained for legal, regulatory, or legitimate business purposes as outlined in Section 6 (Data Retention) of this Privacy Policy.

14. Cookie Policy

Last updated: September 28, 2026

This section covers our website, synthetic-brain.com. Like most websites, it stores small pieces of information in your browser: cookies, and entries in your browser's local and session storage. We only set what is strictly necessary unless you agree to more.

14.1 Your choice

On your first visit a banner asks whether you accept analytics and marketing cookies. Nothing optional is loaded until you choose. Rejecting, or closing the banner with ✕, keeps only the strictly necessary storage and our own visit measurement (14.3). We remember your choice for 6 months and then ask again. You can change it at any time, here or from the "Cookie Settings" link at the bottom of every page; withdrawing consent deletes the cookies set on our domain and reloads the page.

Change cookie settings

14.2 Strictly necessary (always on)

14.3 Our own visit measurement (always on)

First-party only: it stays with us, is never shared with advertising networks, and uses a random id rather than anything that identifies you. It is linked to you only if you submit a contact form.

14.4 Analytics (only with your consent)

14.5 Marketing (only with your consent)

14.6 Third parties and transfers

Google and LinkedIn process the data their cookies collect under their own policies (Google Privacy Policy, LinkedIn Cookie Policy). Both may transfer data outside the European Economic Area, relying on the EU-US Data Privacy Framework and Standard Contractual Clauses. The legal basis for analytics and marketing cookies is your consent (Art. 6(1)(a) GDPR and Art. 122 of the Italian Privacy Code), which you can withdraw at any time without affecting what was done before.

You can also block or delete cookies in your browser settings. Blocking strictly necessary storage may stop contact forms from recording where they were sent from, but the site will keep working.